How often do you send an email and then shortly after (less then 5 seconds) you pick up the phone and call the person? I admit that I will do that sometimes but when I see others doing it, I notice that this is actually an in effective way of communicating. It almost negates your email, as you are essentially trying to clarify what you just wrote – meaning you didn’t think about what you wrote and you just pressed send.

Perhaps the better approach would be to follow up your call with an email to summarize what has just need discussed and the next steps or outcomes of your conversation.

Give it a try next time you plan on writing an email then calling the person.

Just pick up the phone or walk over and talk to the person!